In addition, Microsoft provides options for connecting to the Public Switched Telephone Network (PSTN) so that users can make phone calls anywhere in the world. Phone System is available to all Teams users after they are moved to TeamsOnly mode. Is Phone System available for Teams users? These coexistence modes allow your users to become familiar with Teams today while helping accelerate your upgrade to Teams Only. Yes, Microsoft offers several options for running Skype for Business Online and Teams together. Can we continue to use Skype for Business Online as we prepare for and execute our upgrade to Teams? For more information about these methods, see Choose your upgrade journey from Skype for Business to Teams. You can choose to upgrade to Teams using either the overlapping capabilities method (“Islands mode”) or the select capabilities method.
By starting your upgrade today, you'll have ample time to finish it prior to the retirement date. While the Skype for Business Online service will be fully functional through July 31, 2021, we strongly recommend that you begin your upgrade to Teams today. When should my organization migrate to Teams? Learn more about the benefits of upgrading to Teams in the Forrester report: Total Economic Impact of Microsoft Teams. We’re continually expanding Teams’ capabilities to enable you to communicate and collaborate in new ways, break down organizational and geographical barriers, and drive efficiency in process and decision making. Teams helps streamline the way users get things done, improving user satisfaction and accelerating business outcomes. Microsoft Teams extends the capabilities of Skype for Business, bringing together chat, meetings, calling, collaboration, app integration, and file storage into a single interface. Keep reading for frequently-asked questions about upgrade. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. Skype for Business Online was retired on July 31, 2021.
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